Research Library

The top resource for free research, white papers, reports, case studies, magazines, and eBooks.

Share Your Content with Us
on TradePub.com for readers like you. LEARN MORE
From Agents to Ambassadors: Creating Better Customer Service Experiences
Request Your Free White Paper Now:

"From Agents to Ambassadors: Creating Better Customer Service Experiences"
Request

Learn how to optimize the value of your agents by turning them into ambassadors of your organization.

Whether your agents are in the field or in the contact center, they have the opportunity to go beyond providing basic service. Agents can use interactions as an opportunity to understand customer pain points, gather feedback, identify areas of value delivery, communicate the importance of the service relationship, and advise customers on additional service that can generate value and support success.


Offered Free by: PowerObjects
See All Resources from: PowerObjects

Request

Recommended for Professionals Like You: